Did you ever check out this site "Sh*t My Kids Ruined"? Well just to be fair, "technically" I'm not sure if my 20 month old son did break it or it just happened to be a glitch while he was operating it? The screen had totally blacked out but you could still see faint images..barely. Anyhoo I was gutted! Hurried over to the Apple store at J Avenue hoping that it would still be under warranty but just my luck (or lack of it) the warranty had just expired--like a month ago!! It was going to cost 14,000 baht (almost $500) for a replacement! Practically like buying a new one!!! You could probably guess my answer and so I hit the Google search engine and found a thread about others that had the same horrific fate. Came across Tan Telecom, took it in, got it fixed in less than an hour and for less than 2,500 baht ($80)***cue heavenly harp music***!!!! Love this country!!!!